Insomnia Coffee

Our philosophy is simple

We place our customers at the core of our business: when they are happy, we are happy

That’s what Insomnia is all about! When you pop in for your morning coffee or your afternoon pick me up, we want you to feel at home. Our team are always on hand to make your day better – whether that’s remembering your daily order, or getting your lunch order ready quickly on a busy day. If there is something you’re not happy with – tell us!

Our People

Our promise is that you will get the best cup of coffee, in whichever format you choose, every time you visit our coffee shops. To keep this promise, we have our baristas – who go through three levels of training. There is 50 hours of barista training behind every cup of coffee we serve. Quality and customer service are key elements to our philosophy, and each one of our baristas deliver this with their skill, personality and passion for coffee.
“Our expertly trained baristas and engineers are the geniuses behind our coffee; it’s their continuous inspections of the coffee machine, temperature, crema, colour and taste, which always delivers the best cup of coffee.”

Click here to view our career’s page and join our team!

Click to view our 2022, 2023 , 2024 & 2025 Gender Pay Gap Reports.

Our world is a better place when our customers are happy!